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Frequently Asked Questions
Holy City Christmas is an immersive walkthrough Christmas event where guests journey through detailed rooms at the North Pole. On this magical journey, guests will have interactions with jolly characters, receive gifts and treats along the way, and meet Santa himself! We even have snow, a Christmas train, and more!
Holy City Christmas is a magical event tailored to children and families with children. Scrooges not allowed!
Yes, strollers are permitted inside the attraction.
Due to the outside nature of our event, and for the safety of our team and guests, we do not operate in the rain or strong winds. If the event is postponed or canceled due to inclement weather, your tickets will be valid for any other of the remaining event nights!
Pets/Animals - with the exception of credentialed Service Animals - are NOT permitted.
We use a virtual queue system which allows you to hang out at Holy City Brewing while you "wait in line" so that you are not standing in a long time for any period of time! However, on busier nights you should expect longer waits to enter the attraction and to make your way through the attraction.
Please email info@holycitychristmas.com and we will respond as quickly as possible.